Docs Tiers
Tier overview
Every tier runs the same protocol. Isolation, scale and support change per plan.
gridtrue uses a tier-dependent tenancy model. The protocol is identical across plans — attestations signed on a laptop are valid on Free and on Enterprise. What changes is how much infrastructure sits behind an org.
| Tier | Seats | Isolation | Hibernation | SLA |
|---|---|---|---|---|
| Free | Unlimited | Shared platform services | After 1h inactivity | None |
| Pro | Unlimited | Dedicated per org | Never | 99.9% |
| Enterprise | Unlimited | Dedicated + regional pinning | Never | 99.95% |
| Self-hosted | Unlimited | Your cloud, your perimeter | You decide | Your own SLA |
See the pricing page for the commercial breakdown.